Browsing: Article

CLOUD SECURITY CLIFFSNOTES

Last year’s pandemic dramatically redefined the way we do business. Working remotely became the norm. Computer screens were transformed into conference rooms. And IoT devices…

UNLOCK THE POWER OF CUSTOM DEVELOPMENT

In spite of the best efforts of an entire industry of software vendors, there are always situations where gaps appear between the software we need…

ADVANCED METRICS PART 1: UPAR

As many of you know, I have what is called a slight problem regarding baseball, and more specifically the Chicago Cubs. Some have the nerve…

THE IMPORTANCE OF CLOUD ADOPTION PRINCIPLES

Enterprise Information Technology teams are adopting Cloud Computing at increased rates. Some industries have historically faced fewer cloud adoption obstacles than Gaming and Leisure, but…

INTELLIGENT GUEST SELF-SERVICE

As the pandemic recovery gains momentum, members of our industry are rightfully examining all aspects of their operations, infrastructure, and technology components to ensure they…

MONEYBALL AI

As the old saying goes, “Nobody went to Yankee Stadium to see Babe Ruth bunt.” Fans wanted to see him swinging for the fences to…

SMART TECHNOLOGY

In the 21st century to stay competitive, companies must embrace innovative forms of technology to maintain or gain market share. Because the hospitality industry –…

EVOLVING RISKS IN THE GAMING INDUSTRY

As the casino industry emerges from one of the most difficult periods in its history, operators have a short window of time to assess the…

GAMING: THE POST-COVID PLAYBOOK

Casinos, gambling and betting companies are facing unprecedented shifts in consumer behavior. The pandemic has forced all incumbents to accelerate their path to becoming digital…

INNOVATE OR DIE

The numbers are not right. The growth online – including mobile, social, i-gaming – is off the charts. It’s the savior. Now the future of…

CLEANING THE GARAGE

The other day I was looking at the junk in my garage, going through old boxes of things that I hadn’t seen in years. From…

THE POWER OF CHOICE

Casino Marketing has relied on the same loyalty offers for years. Free Slot Play, Table Bets, Food Offers, Hotel offers, and other items are the…

ZERO TRUST FRAMEWORK

We are living in interesting times in the information security world. On one hand, we have the threat of a new generation of professional hackers,…

THE SALARY WINDFALL

Spoiler alert — compensation in the industry has not changed much in the past decade. Employers and candidates alike rely on research as a basis…

DEMYSTIFYING MEDICARE

The life expectancy for Americans has been marching upwards for decades, reaching 77.8 years in 2020.1 Today, a 65-year old man will live an average…

OPTIMAL DECISION MAKING IN AN UNCERTAIN WORLD

Business leaders are frequently forced to make difficult decisions with incomplete information and uncertain consequences. The goal of this article is to provide an exposure…

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