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Heading into the Future of Cashless Gaming

The COVID-19 pandemic has become a catalyst for change. What was once “normal” in the workplace and society at large may never return. Replacing handshakes…

THE IMPACT OF THE PANDEMIC ON CASINOS

Many months have passed since our lives were taken over by COVID-19. The casino industry came to a screeching halt as did most all resort…

THE UN-LICENSED COMPETITOR

Do you know with absolute certainty who ALL of your competitors are? Maybe, but now imagine a competitor who provides more convenience than you can,…

THE PERFECT 2020 VISION

“Wow.” I’ve said that word (in my head and out loud) an awful lot in 2020. When I start to consider what is top of…

THE TRANSFORMATION OF TRAVEL

After a century of planes, trains and automobiles, our world is on the verge of a transportation revolution. Electric vehicles have begun driving themselves. Taxis…

EFFECTIVE ADOPTION OF AUTOMATION

One effect that the pandemic has had on Enterprise Information Technology is the increased interest in adopting and implementing automation across the business. There are…

SOCIAL DISTANCING ON THE GOLF COURSE

Improving Golf Operations During COVID-19 It’s been roughly nine months since the arrival of COVID-19, which has severely impacted national economies and sent many companies…

THE REBOUND

As a collegiate basketball player, and life-long fan of the game, I wanted to share my passion with my kids, so I decided to put…

CROSSING THE CHASM

I am what you would call an early adopter when it comes to technology. I always want the new and shiny device, application, or website…

THE CASE FOR CLEAN AIR TECHNOLOGY

In my early days at Harrahs, when market research was still fairly new to our industry, company executives were quite surprised to find that customers…

THE NEW NORMAL

As we enter the second half of 2020, one thing has become clear – the world is living in a new normal. Just six months…

MAKING A MARK

This year has been surreal for all of us in the world, let alone the gaming business. It amazes me just how much our community…

CREATING A SAFER WORKPLACE

Ensuring the health and safety of a workforce that serves thousands of guests daily – in the wake of a global pandemic still lingering and…

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