Browsing: Article

FAQS OF UNCLAIMED PROPERTY & ASSET RECOVERY

What is Unclaimed Property? Unclaimed Property or Deposit Recovery are funds that have not been returned or claimed by an organization/business or an individual. This…

GAMING INDUSTRY:COVID-19 IMPACT ASSESSMENT

Gaming markets worldwide continued to grapple with the effects of the COVID-19 outbreak and related response through the second quarter of 2020. In the latest…

SPORTS WAGERING THE ADVENTURE CONTINUES

Sports wagering has hit the ground running and is accelerating fast. With over 10 states now offering sports betting, the opportunity to wager on sports…

GAMING IN A POST COVID-19 WORLD

As of this writing toward the end of March 2020, an unprecedented 100% of casinos in the U.S. and Canada – and many more throughout…

THE RISE OF THE SPACIAL WEB

One decade ago, the number of devices connected to the internet exceeded the number of people on the planet for the first time. A decade…

WE’RE CLOSED

We are living in unprecedented times. As I write this, the dogs are crashed on the sofa, baseball opening day came and went without a…

QUANTUM COMPUTING

I would like to bring attention to a technological race that is going on right now, the results of which are going to bring profound…

PREPARING FOR THE FUTURE

Humble advice to industry revenue managers facing a challenging future, from an airline executive who managed through 9/11. Aware of the delays between my writing…

OF DONKEYS AND ELEPHANTS

Yes, it is that time again. The olympics, politics and leap year all happened (or at least were supposed to happen) this year. It is…

A CASE FOR TRAINING

I was recently training a new team member to become a product advocate. The new team member was the subject matter expert for the tool…

GAMING INDUSTRY: PERFORMANCE REVIEW

The global outbreak of the novel coronavirus (COVID19) and the related public health response have tested world leaders, economies and businesses across the globe. With…

CASINO GAMING IN A MULTICHANNEL WORLD

Interactions with customers used to be relatively simple for gaming companies in the “good old days.” They were largely single-channel interactions—customers walked in the door,…

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