
GAMING INDUSTRY: COVID-19 RESPONSE
With the third quarter of 2020 came the response to the COVID-19 health crisis and its effects on gaming markets worldwide. While not surprising, results…
With the third quarter of 2020 came the response to the COVID-19 health crisis and its effects on gaming markets worldwide. While not surprising, results…
Business Continuity is a topic that is taken for granted much of the time. Smart businesses plan for unexpected things, but even the best of…
At the beginning of the year, the world was celebrating the return of the roaring 20s with Great Gatsby-themed New Year’s celebrations and economists forecasting…
Many months have passed since our lives were taken over by COVID-19. The casino industry came to a screeching halt as did most all resort…
By the time this article is published, most or all casinos will be open again, many for several months, after the coronavirus shutdowns in the…
Do you know with absolute certainty who ALL of your competitors are? Maybe, but now imagine a competitor who provides more convenience than you can,…
“Wow.” I’ve said that word (in my head and out loud) an awful lot in 2020. When I start to consider what is top of…
After a century of planes, trains and automobiles, our world is on the verge of a transportation revolution. Electric vehicles have begun driving themselves. Taxis…
One effect that the pandemic has had on Enterprise Information Technology is the increased interest in adopting and implementing automation across the business. There are…
Improving Golf Operations During COVID-19 It’s been roughly nine months since the arrival of COVID-19, which has severely impacted national economies and sent many companies…
As a collegiate basketball player, and life-long fan of the game, I wanted to share my passion with my kids, so I decided to put…
Human beings have always gathered together in a common setting to share a meal. We are social animals and sharing in the preparation and consumption…
I am what you would call an early adopter when it comes to technology. I always want the new and shiny device, application, or website…
As hotels around the world gradually reopen following closures brought about by the COVID-19 crisis, they face the daunting challenge of balancing the need to…
In my early days at Harrahs, when market research was still fairly new to our industry, company executives were quite surprised to find that customers…
As we enter the second half of 2020, one thing has become clear – the world is living in a new normal. Just six months…
In my Summer 2020 G&L piece “Preparing for the Future,” I discussed the economic consequences from the COVID-19 pandemic that revenue management staff would likely…
Recently, major providers of internet and communication services have seen a major increase of Distributed Denial of Service Attacks (DDoS) that have crippled important services.…
If you have turned on the television within the last few months, you may have witnessed the “end of days” being portrayed on every major…
This year has been surreal for all of us in the world, let alone the gaming business. It amazes me just how much our community…
Ensuring the health and safety of a workforce that serves thousands of guests daily – in the wake of a global pandemic still lingering and…
Wouldn’t it be great if you had a “sixth sense” of knowing you were hiring the perfect employee? Unfortunately, most professionals don’t have that kind…
Health care costs are rising especially for retirees, and many will need long-term care. Learn the moves you can make to help prepare yourself. Longer…
With COVID-19 infections once again on the rise in many places, causing many jurisdictions to re-evaluate the easing of stay-at-home orders or other restrictions, the…
What is Unclaimed Property? Unclaimed Property or Deposit Recovery are funds that have not been returned or claimed by an organization/business or an individual. This…