Browsing: Leadership

REST, BUT DON’T QUIT

I grew up playing sports. It was always a huge part of who I was. Even now in my 40s, living in a much more…

SIX MORE INCHES

I know it is strange, but my entire life has been about six more inches. Ever since I turned sixteen, I’ve noticed that I would…

SECOND-HAND CORONA

I didn’t think that I could get the Coronavirus, but it turns out I did. My temperature never went up a degree, and I never…

MAKING A MARK

This year has been surreal for all of us in the world, let alone the gaming business. It amazes me just how much our community…

CREATING A SAFER WORKPLACE

Ensuring the health and safety of a workforce that serves thousands of guests daily – in the wake of a global pandemic still lingering and…

OF DONKEYS AND ELEPHANTS

Yes, it is that time again. The olympics, politics and leap year all happened (or at least were supposed to happen) this year. It is…

A CASE FOR TRAINING

I was recently training a new team member to become a product advocate. The new team member was the subject matter expert for the tool…

MOUSE THE TRUCK DRIVER

A few years ago, I left for a job interview from my job at the time, and as you would guess, I didn’t want my…

KIRK VS SPOCK

This is an interesting topic for me, because it is such a hard thing to put into words – let alone down on paper –…

THE IMPROVEMENT PIPELINE

I’ve been contributing to G&L on and off for the last 10-plus years, and although I may cringe at some of what I wrote 10…

THE BIG TABLE

How humility and trust go a long way in an organization

crossroads

THE CROSSROADS

Where luck and preparedness meet to create success.

Strategy: Rapidly Adapting In A Complex World

“Strategy, as we knew it, is dead,” declared Walt Shill, head of Accenture’s North American management consulting practice, in the Wall Street Journal in 2010.…

(MY) YEAR IN REVIEW

At the time I am writing this, I still don’t know who will be our next President. Certainly that outcome would influence anyone’s year in…

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