Browsing: Article


Can the consumer and restaurateur ever agree on a menu? The many factors that go into menu management involve a fine balance of profit and…


In my last article, I asked the question: “Do you want true accountability?” Well, do you? Remember the quote I cited from the book The…

What’s In a Title? CIO

Information Technology (IT) has always played an important role in the gaming and hospitality industry to track customer’s purchasing preferences and trends. IT played a…


Investors are always searching for methods to help them determine whether a company is worth investing in. There are many means of stock valuation, some…

G&L Visit Macau

Let’s take a flight out of McCarran International in Las Vegas, NV and head for Macau, the only legal gambling venue in China. We have…


Shared services is a business delivery model and a concept that has been around for 25- plus years and has gained wide adoption in corporate…

There’s An App For That

Once the preserve of small, modern, agile companies with small staff – remote working is now a feature of large companies who require their staff to be out on the road and available no matter where they are

Gaming’s Fiscal Cliff

Jay Sarno discusses the importance of using tax rates, free play, and tech advances when evaluating patrons

Tips for Excelling at Twitter’s Bird-of-Mouth Marketing

What can you or your business achieve by talking to the Twittersphere in bursts of 140 characters or less? Quite a bit, actually. Fortunately, Gaming & Leisure Magazine gives us a few more characters than that to share some best practices for Twitter. #LearnMoreHere

Beverage and Bar Innovation

The bar and nightclub business has taken off in the last 10 years. Bottle service, all-night parties, and celebrity DJ’s rule the scene. In many regions around the country, liquor sales have surpassed gaming and hotel revenues by a large margin. While there is a ton of money to be made in the bar, it’s a widely known fact that bartenders steal, over-pour, waste, and generally get away with a lot more than they should.

Customer-Centric Pricing: Myth or Reality?

As revenue management has developed in hospitality and gaming organizations, hotels and casinos have become increasingly sophisticated at pricing. Today, pricing is carefully managed by most gaming resorts on a daily basis – and even intra-day as arrival dates approach.

What’s In A Title? Vice President of Slot Operations

Excluding the Las Vegas strip, casinos typically generate 60%-80% or more of their revenues from slot operations. To understand the workings of a large slot department, we went to Jay Duarte. Jay has been the Vice President of Slot Operations at Thunder Valley Casino Resort for nearly four years. Prior to this, he had four years at various Station Casinos properties in Las Vegas, as well as experience with slot manufacturer Konami Gaming.

Are The Odds In Your Favor? (EB-5 Funding)

In the past few years, the EB-5 regional center pilot program has become particularly attractive to the gaming industry as an alternative, low-interest source of capital in a tight lending market. Moreover, the United States Citizenship and Immigration Service has stated that EB-5 projects can be implemented on tribal Native American lands, where many gaming projects are found.

Key Tax Changes for 2013

In another down-to-the-wire scenario, Congress moved on New Year’s Day to avoid the tax side of the fiscal cliff by passing legislation that extended many of the Bush era tax cuts. But the new law raised taxes for high earners, posing new planning considerations. The eleventh-hour extension of many of the Bush-era tax rates narrowly skirted an across-the board increase in most federal tax rates. But the new rules differ in a number of ways from the old—particularly for those in the top tax bracket.

G&L Statistics Central Region Summer 2013

Ohio, the Buckeye State, is now included in the G&L Central Region; alongside Indiana, Illinois, Missouri, and Iowa. This large market reported a win/loss of $7.98BN in 2012.

The Intelligent Use of Data

I wish I knew whether the following statement would get empathy from other industries, but in the gaming industry this might be bold: I believe that this will be the last “generation” where we use green-screen or similar applications in our work.

Gaming Industry: Performance Review, Summer 2013

The gaming and hospitality industry continues to respond to new market realities, as do its investors. Volatility prevailed since our last report in Gaming & Leisure Magazine which analyzed the gaming industry’s performance through the month of May of 2012. Since May 2012, the Applied Analysis Gaming Index (AAGI) retreated 41.10 points to close at 394.64, down 9.4 percent. The sector continues to be impacted by regional, national and global economic concerns.

Value Investing: Simple strategies for finding value

A value investing approach has long been used by such successful and well-known investors as Benjamin Graham and Warren Buffet, who have followed strategies that help identify stocks that are undervalued and offer upside potential.

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