Since the advent of casino loyalty clubs, data has been a core component of gaming…
Browsing: hospitality
Prior to the COVID-19 outbreak causing all casinos in United States to close at some…
The world of sports wagering in the U.S. is changing at a rapid pace. In…
If you are like me, you cringe a little when someone says they think our…
Focusing on compliance with gaming and other regulations is more important that ever. With the…
2020 was perhaps one of the toughest years in history; however, our suppliers demonstrated wonderful…
With this issue we bring 2020 to a close and usher in 2021 with hopes…
It’s not completely clear how easily the coronavirus spreads on surfaces—the CDC says that it’s…
While public health experts believe a vaccine for COVID-19 may be available early next year,…
As hotels around the world gradually reopen following closures brought about by the COVID-19 crisis,…
Excellent guest service has been the bedrock of the hospitality industry since ancient travel times…
With the pandemic still apart of our daily lives, the fact remains that decisions will…
Prior to the COVID-19 outbreak causing all casinos in United States to close at some…
Business Continuity is a topic that is taken for granted much of the time. Smart…
At the beginning of the year, the world was celebrating the return of the roaring…
Many months have passed since our lives were taken over by COVID-19. The casino industry…
Do you know with absolute certainty who ALL of your competitors are? Maybe, but now…
As a collegiate basketball player, and life-long fan of the game, I wanted to share…
Human beings have always gathered together in a common setting to share a meal. We…
As hotels around the world gradually reopen following closures brought about by the COVID-19 crisis,…
In my early days at Harrahs, when market research was still fairly new to our…
As we enter the second half of 2020, one thing has become clear – the…
In my Summer 2020 G&L piece “Preparing for the Future,” I discussed the economic consequences…
Sports wagering has hit the ground running and is accelerating fast. With over 10 states…
As of this writing toward the end of March 2020, an unprecedented 100% of casinos…