As a concept, there’s little new about digital transformation. Using technology as a tool of growth continues to be fundamental to nearly every enterprise business strategy. However, the roadmap for executing digital transformation is changing as fast as the technologies that underpin it and the world they influence.
Multiple technological trends are converging to redefine the ways customers interact, the needs of the market, where and how people work, and how businesses define success. Fast, connected, secure, personal, customer-centric experiences are winning the day, inspiring enterprise in every sector to accelerate their appetite for digital innovations. Platforms such as cloud, artificial intelligence and automation are rising to prominence and becoming mainstream. Meanwhile, potentially game-changing emerging technologies such as the metaverse and Web3 are promising new possibilities for companies to deliver value.
Read the full 2022 KPMG U.S. Technology Survey Report.