A Global Platform for Innovation The AEI serves as a global platform where industry leaders…
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Many years ago in my marketing class, I was covering the topic of pricing and…
The use of intelligent automation (IA) has been growing in popularity across various industries as…
Increasingly, we live in a deeply digital, ondemand world. As such, the interconnected realms of…
Revenue management professionals have been complaining about several activities in our roles for years, but…
As the casino industry looks to rebuild and recover from the COVID-19 pandemic, there is…
It’s one thing to welcome guests and patrons through your doors; it’s another to truly…
2022 was an excellent year for many gaming properties making 2023 projections show a flatter…
If I was writing this same article 10 years ago today, the chances of me…
As we close out 2022, we can reflect on whether it was a better and…
As compared to 2021, the calendar shows losing a Monday and gaining a Wednesday which…
I was just starting my career as a technology director when the Indian Gaming Regulatory…
This is the second part of our look into the role of environmental, social, and…
Casinos are more than gambling. They are resorts with various amenities and destinations competing with…
As compared to 2021, the calendar shows gaining a Wednesday and losing a Friday which…
As compared to 2021, the calendar shows losing a Thursday and gaining a Saturday which…
Commercial gaming market around the country continued to report expanding revenues through the second quarter…
As a concept, there’s little new about digital transformation. Using technology as a tool of…
Over the last five years, there have been some very big advancements in how facial…
Recent Trends: Kentucky (racetracks) and Virginia (racetracks): The Historic Horse Racing machines are in multiple…
Player Development by the very definition is the sales function designed to develop players. In…
How to Meaningfully Enhance Guest Services and Measurably Increase F&B Revenue When we cite the…
For revenue managers, the future of forecasting is defined by a few top trends that…
The year 2022 is on track to set a record for U.S. commercial gaming revenue.…
Who Are The Players? The core of the convergence we’ve witnessed to date has centered…