Browsing: Human Capital

2016 SALARY INDEX & CASINO UPDATE

As of this writing the presidential race is neck and neck between Hillary Clinton and Donald Trump, and by the time you read this the…

EMPLOYEE TRAINING – EXPENSE OR INVESTMENT?

EMPLOYEE TRAINING –EXPENSE OR INVESTMENT? The value of an ongoing training program for a casino’s employees has become even more important in this time of…

2015 SALARY INDEX & CASINO UPDATE

Overview The Presidential elections are just a little over a year away, but after being bombarded with all of the advertisements and hoopla you’d think…

SETTING YOUR CORE VALUES

In my last article, I asked the question: “Do you want true accountability?” Well, do you? Remember the quote I cited from the book The…

What’s In a Title? CIO

Information Technology (IT) has always played an important role in the gaming and hospitality industry to track customer’s purchasing preferences and trends. IT played a…

There’s An App For That

Once the preserve of small, modern, agile companies with small staff – remote working is now a feature of large companies who require their staff to be out on the road and available no matter where they are

What’s In A Title? Vice President of Slot Operations

Excluding the Las Vegas strip, casinos typically generate 60%-80% or more of their revenues from slot operations. To understand the workings of a large slot department, we went to Jay Duarte. Jay has been the Vice President of Slot Operations at Thunder Valley Casino Resort for nearly four years. Prior to this, he had four years at various Station Casinos properties in Las Vegas, as well as experience with slot manufacturer Konami Gaming.