Browsing: Article

technology

CHANGING THE NAME

Dr. Mike is suggesting an organizational change in how IT departments and professionals are addressed.

GAMING INDUSTRY: PERFORMANCE REVIEW

Another year is in the books, and some of the largest publicly traded gaming operators posted varying results during 2016. While the Macau market finished…

How to Get More from Your Guest Data

Most organizations conduct guest satisfaction surveys to determine the guest’s levels of satisfaction, loyalty, or perceptions of employees or facilities. However, we often don’t know…

BERMUDA: THE NEXT GAMING FRONTIER

An interview with Richard Schuetz, Executive Director of the Bermuda Casino Gaming Commission Known for its pristine beaches and crystal clear waters, exotic Bermuda has…

BASIC CYBER SECURITY BEST PRACTICES

Cyber risk is now part of our everyday lives. It seems that high-profile breaches happen every day, and they are a grim reminder that it’s…

2016 SALARY INDEX & CASINO UPDATE

As of this writing the presidential race is neck and neck between Hillary Clinton and Donald Trump, and by the time you read this the…

(MY) YEAR IN REVIEW

At the time I am writing this, I still don’t know who will be our next President. Certainly that outcome would influence anyone’s year in…

NATIONAL GAMING RESULTS, UPDATE

August was Declining Month August 2016 as compared to August 2015 showed the calendar losing a Saturday and Sunday while gaining a Tuesday and Wednesday.…

GAMING INDUSTRY:PERFORMANCE REVIEW

Given the focus on recent expansions taking place in global gaming markets, I thought it was important to share some of the latest trends within…

BEACON TECHNOLOGY IN HOSPITALITY

There has been lots of buzz about the impact that beacon technology can and is having on the retail industry. And in case you somehow…

TRIBAL GAMING – THE LAST 15 YEARS

Thank you G&L for 15 years of insight, industry perspective, visually stunning editions, collaboration of an industry and most of all… for your friendship! You…

2016: A CHAT BOT ODYSSEY

Who would’ve guessed back in 2001 that, 15 years later, IBM would be a company struggling for relevancy, and Apple would grow into a global…

1 6 7 8 9 10 11