Browsing: Article

FEAR FUELS CYBER SECURITY

FEAR FUELS CYBER SECURITY Cyber-attacks, breaches and fraud continue to fuel a fear within the market place that is leading to costs that your business…

EMPLOYEE TRAINING – EXPENSE OR INVESTMENT?

EMPLOYEE TRAINING –EXPENSE OR INVESTMENT? The value of an ongoing training program for a casino’s employees has become even more important in this time of…

SOCIAL SECURITY LOOPHOLES TAKE A HIT

SOCIAL SECURITY LOOPHOLES TAKE A HIT New changes to Social Security rules close off two popular loopholes. Will they affect your benefits? As part of…

Gaming Industry: Performance Review

By the mid-point of 2016, many of the gaming industry trends witnessed in 2015 are continuing. In Macau, declines in revenues and gaming volume present…

The In’s & Out’s of Slot Audit

The In’s & Out’s of Slot Audit Far away, in the backend of the casino, through a maze of brightly lit cubicles, there is a desk. Haphazardly…

Setting Your Battlegrounds, Part One

Setting Your Battlegrounds, Part One Many casinos are in very competitive markets. Given the lack of top-line growth around the U.S., the casinos are constantly striving to gain more…

Casino Outlook 2015 SE Asia

CASINO OUTLOOK 2015 SE ASIA: PHILIPPINES, VIETNAM, MYANMAR, CAMBODIA In recent years, there has been much written about Asian gaming in Macau and Singapore. The focus…

Women & Retirement: What You Need to Know

Women & Retirement: What You Need to Know There are several critical issues unique to women that may complicate their retirement planning efforts. According to…

National Gaming Results, Update

National Gaming Results, Update Net gaming growth around U.S. for 2014 vs 2013 YTD is basically flat thru December 2014. However, in later 2014 we…

Becoming More Data-Driven

Recently, I gave a presentation on data and analytics at a large global shared services conference. The fact that I was presenting on an advanced…

Gaming Industry: Performance Review, Summer 2015

Gaming Industry: Performance Review, Summer 2015 With the latest round of quarterly financial reports, it is clear that the recent gaming slowdown in Macau is affecting the bottom…

EVOLUTION OF CALCULATING SLOT WIN

The slot industry has benefited from many technologies through the years. Many of these technologies have had a direct impact on how we calculate a…

NOT-SO-ARTIFICIAL INTELLIGENCE IN HIGH GEAR

Anyone who’s driven in rush-hour traffic lately…stood in line at the grocery store checkout counter…or had a Kardashian encounter while channel surfing…understands the need for…

PROMOTIONAL CREDITS AND SALARY CAP BASICS

We have written many articles about player database management, optimizing performance of your promotional coin offerings to increase operational profitability and most recently, slot floor…

2014 FORUM HOTel & SPA

It was a pleasure to attend the 7th edition of the Forum HOTel & SPA, this past June (2014). Created by Madam Vladi Kovanic, and…

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