In spite of the best efforts of an entire industry of software vendors, there are always situations where gaps appear between the software we need and what we can buy. Whether it’s a product feature that never seems to make it out of a vendor roadmap, or an integration that just doesn’t really connect A to B, much of our time is spent managing the impact on our business of software that doesn’t quite fit the bill.
Rather than feeling powerless to the timelines and costs from our software vendors, you can utilize custom software development to provide your organization with the technology it needs. Development resources are available if you know how to enlist, and more importantly, manage them. In this article, I’ll describe what types of projects make for good customer software projects, how to get them built, and a few things you’ll need to know about working with regulators.