TIPS TO ENSURE SUCCESSFUL DEPLOYMENT BETWEEN OPERATORS & SUPPLIERS

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As technology and market demands continually demonstrate exponential growth, industry leaders are forced to adapt to move for-ward and, frankly, catch up to other industries by implementing new product offerings for guests. This evolution includes hard-ware, software, and almost always a combination of both. While we pride ourselves in our deci-sions to invest in these additions to gain a competitive edge or possibly appeal to a new customer base, the element that sets the trajectory for the success or failure of a new component is the relationship between the supplier and the operator. Below are five tips I’ve learned through doing things right and doing things wrong on both sides of the fence.

READ THE FULL ARTICLE BY MICK INGERSOLL IN THE FALL 2019 EDITION OF GAMING & LEISURE MAGAZINE.

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