PULLING BACK THE CURTAIN ON OPEN APIs FOR HOSPITALITY

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Integrated gaming resorts have probably the most complex ecosystem of technology products in hospitality. CIOs and IT departments are challenged to bring new offerings into existing ecosystems at an unprecedented pace. They must also support these more complex operations with a thinning margin for error. Creating a modular technology ecosystem allows a property to be nimble when guest or business requirements change.

Flexible Core Systems

Point of Sale (POS) and Property Management Systems (PMS) serve as the foundational elements of any hospitality operation. Just like the height of a home is limited by the depth of the foundation, the ability of a modern API connected ecosystem to service the needs of guests and the business is limited by the functionality depth that your core systems support. Core POS and PMS systems need to be robust to serve the needs of today and flexible to support the unknown needs of tomorrow without requiring you to pour a new foundation each time.

READ THE FULL ARTICLE BY ROHITH KORI IN THE SUMMER 2021 EDITION OF GAMING & LEISURE MAGAZINE.

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