With the half-one of 2023 already behind us, we can look back and reflect on the trends and needs across the multiple industry sectors we cover through GHRC – sports, gaming, hospitality, and entertainment. We have been busy the first six months, and we have a lot of content to deliver this issue. What you will see throughout the article are key emerging trends throughout different industries. The power of storytelling through social media, digital, AI and ChatGPT, data management and emerging trends. We hope this will be your blueprint of information to put into your CIO toolkit.
ICE London 2023
The year kicked off with the ICE – Casino Exhibition conference and tradeshow in London. The GHRC and ITRG had the privilege to attend this year’s expo. I had attended this show back in the early 2000s, and it was a smaller and more intimate event back then. What we saw this time around was a focus on systems, software, games and how the European market would fit into what we are doing in the U.S., especially the Vegas entertainment experience. We quickly learned that Europe has very few, if any, large integrated casino resorts and wouldn’t be focused on that type of experience anytime soon. However, the gaming manufacturers had many options to work with the operators that had small land-based operations that could benefit from the games and other technology being created for the industry.
READ THE FULL ARTICLE BY MICHAEL CARUSO IN THE 2023 SUMMER EDITION OF GAMING & LEISURE MAGAZINE.