In our few years of working together, we have witnessed a key competency that is paramount in determining both individual and team success that isn’t always top of mind. The emotional quotient, or EQ, touches many aspects of business. That’s why we thought it would be an appropriate subject, especially considering the ever-changing landscape we find ourselves in as an industry.
The most important time to evaluate an individual’s EQ is during the hiring process. When seeking candidates to fill a position, one typically fantasizes about the ideal match. Initially, what comes to mind is someone with expertise in the area who has proven experience and has demonstrated growth in the timeline on his or her resume. Human Resource departments will likely assist in establishing some minimum requirements including education and years of experience in the field so the search can commence. However, the critical area of a prospect’s profile that doesn’t often get considered until an informal personal assessment during the interview process is an applicant’s EQ. This is as important as the other factors when predicting the likelihood of a successful match.