Browsing: Hospitality

MONEYBALL AI

As the old saying goes, “Nobody went to Yankee Stadium to see Babe Ruth bunt.” Fans wanted to see him swinging for the fences to…

SMART TECHNOLOGY

In the 21st century to stay competitive, companies must embrace innovative forms of technology to maintain or gain market share. Because the hospitality industry –…

EVOLVING RISKS IN THE GAMING INDUSTRY

As the casino industry emerges from one of the most difficult periods in its history, operators have a short window of time to assess the…

OPTIMAL DECISION MAKING IN AN UNCERTAIN WORLD

Business leaders are frequently forced to make difficult decisions with incomplete information and uncertain consequences. The goal of this article is to provide an exposure…

2021 NATIONAL GAMING GROWTH FORECAST

As of June , despite vaccines being distributed and other mitigation processes, more cases more cases are being recorded and the tone is generally pessimistic…

BARBADOS: AN ISLAND OASIS

Barbados is known for a number of things, including their idyllic tropical beaches, their surf, and as the birthplace of rum. When on the island…

90-DAY DIGITAL TRANSFORMATION CHALLENGE

Smartphones, as we know them today, are 10 years old. Approximately 45% of the world’s population uses a smartphone (Statista and Census Bureau, 2020) and…

MANAGING EFFECTIVE CAPACITY AT YOUR HOTEL

As hotels around the world gradually reopen following closures brought about by the COVID-19 crisis, they face the daunting challenge of balancing the need to…

REIMAGING HOSPITALITY

With the pandemic still apart of our daily lives, the fact remains that decisions will need to be made soon as to how our industry…

THE CASE FOR CLEAN AIR TECHNOLOGY

In my early days at Harrahs, when market research was still fairly new to our industry, company executives were quite surprised to find that customers…

THE NEW NORMAL

As we enter the second half of 2020, one thing has become clear – the world is living in a new normal. Just six months…

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