When someone brings up “teams” in conversation at work, hopefully you have two context views. The first of course is the team of workers at your property, department, or company. In 2020, many departments have improved upon teamwork and helping one another. The other team you may be talking about is Microsoft Teams. As a technologist, seldom do we truly receive technological tools from the megalithic software vendors that can make a difference in the operations of our business. Sure, we receive upgrades from gaming and hotel application vendors, but a bunch of fixes and lipstick are the results of those outages and weeks of planning, and in the end, the end users still hate the application. However, Microsoft may finally have hit the proverbial Miguel Montero homerun with Teams.
When Microsoft first introduced Teams a few years ago, I will admit I was skeptical concerning how productive one could be with the tool. It was clunky and missing some functionality that I felt the non-technical person would find difficult to utilize or make it unwieldy. In addition, some marketing types kept hammering home buzzwords like collaboration and people integration, which only seemed to raise skepticism. Another barrier to usage was SharePoint, if you were using SharePoint, why did you need to go to Teams?