As business and solution architects we are often asked, “Why should I move from on-premise to cloudbased technologies?” That is usually followed by, “I’m comfortable with the current infrastructure I have on-site and it works for us with limited resources.”
As a CEO and CIO in the hospitality industry, we have heard many times from business leadership concerns of losing control and flexibility with moving to the cloud. Additionally, there is an incorrect assumption that Software as a Service (SaaS) cloud-based technologies are not affordable because they are subscription models. When you start looking at the all-in costs for licensing and support, SaaS is more affordable. You do not have to buy servers, software, or hire on-site IT staff to maintain infrastructure.
As talked about in the Spring 2020 “CRM Landscape” article, hospitality as a business is looking to evolve quickly into an improved guest experience, scalable business operations, and client satisfaction initiatives. Moving from on-premise to SaaS infrastructure is important to keeping the hospitality vertical innovative. This cost-effective strategy results in a reduced spend on IT and provides additional dollars for other areas of your business. With less IT spend, those dollars can be shifted to marketing and/or guest incentives to get and keep more guests in your facility.
If you are assessing your business roadmap this year we highly recommend evolving your technology landscape. Moving to a SaaS-based model will naturally bring in more efficiency, which bottom line will increase revenue generation for your facility. Below are some tangible benefits for moving from on-premise to SaaS.