Technology is the invisible backbone that either drives or influences everything your team and your guests do from sunrise to sunset. It is time to increase your attention and awareness and start commanding it as your most powerful strategic weapon. Beyond the obvious need for a quality product and consistent customer service, the winners over the next decade will be the enterprises that treat technology strategy as a top priority.
From the moment we open our eyes to the second we turn off the bedside lamp, modern life is a continuous stream of technology and digital touchpoints.
READ THE FULL ARTICLE BY MICHAEL DAY IN THE FALL 2026 EDITION OF GAMING & LEISURE MAGAZINE.