Consistently creates “firsts” by leveraging existing and new technologies and processes to build incremental revenue and create operational efficiencies. Honest, hardworking, results-oriented executive with innate ability for tackling issues and commitment to finding creative solutions to problems. Excellent Negotiator. Forward thinker with strong operations, economic development, financial and banking background utilized to achieve established goals and objectives including enhanced teamwork, productivity and profitability. Board-level and multi-industry experience. Enrolled member; Saint Regis Mohawk Tribe.
Michael Garrow
Dir. of Finance
Delaware North's Wheeling Island Hotel Casino Racetrack
“I enjoy participating on the G&L Roundtable as it allows me to stay linked-in to the latest developments and trends in gaming technology and keeps me abreast of what innovative new products the vendors are producing to meet the operators goal of doing more with less. My success as a General Manager has been in the successful integration of new technologies that increase revenues in a increasingly competitive gaming environment. The roundtable provides me with additional insights and perspectives from my peers on the I.T side of the business, of what issues they face during new technology integration. This feedback enables me to better understand and share with my team the processes that need to be developed in advance of integrating new products into a property to ensure that the guests, both internal and external, are provided with a top-notch experience in the adoption of new technologies.”
