Netsmart
Services
Netsmart provides IT, cybersecurity, Entra ID, and project services for casinos worldwide, along with hardware and software sales, including a Microsoft 365 partner. We handle both routine and complex work, including Tier 3 and after-hours support, working as an extension of your in-house IT team. Netsmart is one of the few IT companies specializing exclusively in casino environments.
Business Brief
Netsmart is a global IT services firm dedicated exclusively to the casino and gaming industry. We have delivered project and consulting work in over 50 casinos worldwide, bringing deep, domain-specific expertise that general IT providers simply cannot match.
We specialize in the full spectrum of casino technology environments, including gaming floor infrastructure, casino management systems (CMS), loyalty platforms, POS, PMS, key tracking systems, and the underlying network architecture that keeps operations running 24/7. Our team is highly experienced with enterprise platforms such as VMware and Nutanix, ensuring scalable, resilient, and high-performance infrastructure.
Netsmart operates as a true extension of your IT team. Whether supporting day-to-day operations, delivering Tier 3 expertise, or executing complex initiatives such as large-scale deployments, migrations, or divestitures, we integrate seamlessly to strengthen your internal capabilities. We offer flexible engagement models across consulting, outsourcing, and project-based work.
Cybersecurity is a core competency. We provide advanced casino-focused security services including vendor access control, Security Operations Center (SOC) support, SIEM implementation and tuning, threat hunting, and intrusion prevention—helping operators secure highly regulated, high-risk environments.
Netsmart delivers specialized expertise, operational reliability, and strategic execution—at a level of efficiency and value designed for modern casino IT leadership.
Products and or Services
- IT divestitures and acquisitions support (buy-side and sell-side)
- IT infrastructure and systems architecture, design, and deployment
- Advanced network design, optimization, and modernization
- Cybersecurity, risk management, and compliance audits
- Gaming system implementations, upgrades, and platform transitions
- End-to-end IT project delivery (Wi-Fi, network refreshes, Nutanix and VMware deployments)
- Comprehensive casino IT assessments with strategic recommendations
- Ongoing operational support across Tier 1, Tier 2, and Tier 3
- Hardware and software procurement, including Microsoft 365 solutions
- Disaster Recovery & Business Continuity Planning
Clients
- Alpine, CA: Viejas Casino & Resort
- Atlantic City, NJ: Ocean Casino & Resort; Hard Rock Casino; Bally’s Atlantic City Casino
- Baton Rouge, LA: The Queen; The Belle; Belle of Baton Rouge (Casino Queen)
- Biloxi, MS: Hard Rock Hotel & Casino
- Black Hawk, CO: Bally’s Black Hawk North; Bally’s Black Hawk West; Bally’s Black Hawk East
- Central City, CO: Grand Z Casino
- Dover, DE: Bally’s Casino & Resort
- Evansville, IN: Bally’s Casino & Hotel
- Farmington, PA: The Casino at Nemacolin
- Kansas City, MO: Bally’s Casino
- Lake Tahoe, NV: Bally’s Casino Resort; Hard Rock Casino & Hotel
- Las Vegas, NV: Plaza Hotel & Casino
- Lincoln, NE: WarHorse Casino
- Lincoln, RI: Bally’s Twin River Lincoln Casino Resort; Bally’s Tiverton Casino & Hotel
- Marquette, IA: Casino Queen
- Northfield Park, OH: Northfield Park Racino
- Omaha, NE: WarHorse Casino
- Philadelphia, PA: Bally’s Casino
- Rock Island, IL: Bally’s Casino & Hotel
- Shreveport, LA: Bally’s Casino; Louisiana Downs
- Louis, MO: Horseshoe St. Louis
- Vancouver, BC: Parq Casino
- Vicksburg, MS: Bally’s Casino


