ComOps
Business Card
Services
Grow Revenue. Delight Customers.
Combining the expertise of a strategic consulting firm with the execution of a support organization, we’ve made our mark with decades of experience in revenue management, contact center operations, and digital marketing strategy, as well as customer and employee experience. ComOps provides both strategic consulting and operational support for hotels & casinos.
Business Brief
Grow Revenue. Delight Customers.
The team at ComOps provides both strategic consulting and support as a service in the following areas: Contact Center Operations, Revenue Management, Digital Strategy & Innovation, Customer Experience, and Employee Experience. We guide decisions that create commercial value and our execution complements the teams we support.
Products and or Services
Contact Center Strategy & Operations
Revenue Management Strategy
Digital Transformation
Customer Feedback Management
Employee Feedback Management
Loyalty & Marketing Analytics
Project Management
Clients
Ocean Casino Resort & betOcean Online Casino | Atlantic City, NJ
Fontainebleau | Miami, FL and Las Vegas, NV
Montage & Pendry Hotels & Resorts
Palms Casino Resort | Las Vegas, NV
Soaring Each Casino & Resort | Mt. Pleasant, MI
Gila River | Various, AZ
Sky River Casino | Elk Grove, CA
Muckleshoot Casino | Auburn, WA
Potawatomi Casino Hotel | Milwaukee & Carter, WI

