Russ Goeckner
Hotel Genie
Services
Hotel Genie provides Guest Service apps and room phone solutions with PBX and PMS integration that reduce telecom and PBX costs.
- Room phone and guest services App on Alexa devices.
- Room phone and guest services App on the guest’s mobile device without cumbersome login or installation steps.
- Room phone and guest services App on a Tablet by itself or integrated with other guest services apps.
- Eliminate the existing room phone or use it in tandem with any of the above solutions.
- Integrated or standalone NG911 Service to comply with new 911 regulations on any PBX.
- PBX upgrades and new system deployments.
Business Brief
Hotel Genie is revolutionizing the Hospitality PBX industry by re-inventing how guests communicate with your staff. Since 1982, there has been very little advancement in guest room phone technology and the evolution of cell phones eliminated the once lucrative profit center of phone call charges. Room phones today are an expense, for guest convenience. In a mobile era, making the room phone mobile not only makes sense but it offers guests more choice and convenience. Most Guest Service apps offer many of the same features such as hotel amenities, room service, messaging, and access to information and other services. At Hotel Genie we’ve supercharged that experience by adding full room phone functionality not only within our own guest service app, but our phone options can be added to your existing app as well.
New properties can reduce up front infrastructure and PBX costs by as much as 70% and properties looking to upgrade can eliminate the entire room portion costs of the PBX upgrade. Hotel Genie’s room phone options are compatible with any PBX; imagine adding brand new technology to that 30 year old system!
Our platform includes NG911 service integrated into our service or added to your existing PBX as a standalone service. 911 calls from any room or PBX extension will comply with new laws offering guests and staff the safety and security intended by these new regulations. Our solution reduces PBX costs and can also reduce existing telecom services and toll free costs. Our team will provide a full comprehensive analysis and identify all savings and costs involved, no hidden surprises. Our sister company, DVS Technologies provides new PBX deployments by a team of seasoned industry experts. Every deployment undergoes a rigorous discovery, design, and training process to ensure a smooth transition and a reputation of flawless cutovers!
