Close Menu
    Facebook X (Twitter) Instagram
    Community Updates
    • Quick Custom Intelligence Marks 6 Years of Transforming the Future of Casino Gaming
    • SkyCity Entertainment Group Expands Strategic Partnership with Quick Custom Intelligence
    • G2E Asia and Asian IR Expo Return This May, Driving Digital Innovation Across Gaming, Entertainment, and Integrated Resorts
    • QCI Introduces New Operational Solutions at IGA 2026
    • QCI Advances Dispatch Capabilities with Modernized, Fully Integrated Platform
    • QCI to Showcase AGI56.1 at IGA 2026, Accelerating Performance Across Tribal Gaming Operations
    • QCI Launches QCI RV, Turning Casino RV Parks into High-Value Revenue Engines
    • QCI to Showcase Agentic Platform Capabilities at IGA 2026
    Gaming & Leisure
    • Archives
      • Gaming & Leisure Magazine Archives
    • Employment Dashboard
    • Research
    • News
      • G & L Community
      • Gaming
      • Hospitality
      • Travel
      • Restaurants
    • Awards
      • Annual Gaming & Hospitality Industry Awards Entry Packet
      • G&L Platinum Award
      • G&L Transformation Award
      • G&L Partner Award
      • G&L Innovation Award
    • G&L Roundtable
      • Overview
      • Exec. Attendee Registration
      • Property Attendee Golf Only
      • Sponsor Information
      • Sponsor Registration
      • NBP Sponsor Registration
      • NBP Special Registration
      • Industry Roundtable Insights
      • Photos
      • G&L’s Health & Safety
    • G&L Forum
      • Executive Registration
      • Sponsor Registration
      • Photos
        • G&L Forum Photos
        • G&L Forum Reception Photos
        • G&L Forum Executive Document
    • About
      • About G&L Business Partners
      • G&L Business Perspectives
      • Contact Us
      • G&L Board
      • G&L Business Partners
      • G&L CEO
      • G&L Editorial Residents
      • G&L Overview Media Kit
      • G&L Privacy Notices
      • Resources
    • G&L Portals
      • Business Partner Portal
        • Submit G&L Social Post
        • Submit G&L Voice Ad
        • Submit Web Banner Ad
        • Submit G&L Magazine Ad
        • Submit For G&L Monthly
        • Submit G&L Business Package
        • Submit Your Positions Available
        • Submit Press Release
        • Submit to Calendar of Events
        • Add/Update Your Logo
        • Payments & Terms
      • Editorial Portal
        • Step 1: Please Confirm You’ll Submit for the Upcoming Edition or the New & Cool Advertorial.
        • Step 2: Submit for the Upcoming Edition
        • New Writer Onboarding
    • Calendar
    • Subscribe
    Gaming & Leisure
    You are at:Home»Gaming»Tortoise Rock & Spotlight 29 Casinos Optimize Customer Experience with Playersoft

    Tortoise Rock & Spotlight 29 Casinos Optimize Customer Experience with Playersoft

    March 9, 2022 Gaming
    Facebook Twitter Pinterest LinkedIn Tumblr Email
    Share
    Facebook Twitter LinkedIn Pinterest Email

    LAS VEGAS, NEVADA, UNITED STATES, March 9, 2022 /EINPresswire.com/ — The Twenty-Nine Palms Band of Mission Indians in California is making player service a priority in their business. They recently partnered with Playersoft Technologies to further enhance their Club29 experience along with the automation of their guest invitation technology.

    The tribe manages two properties located in California, the Tortoise Rock Casino in Twentynine Palms and Spotlight 29 Casino in Coachella

    To streamline the player experience with enrollments, the properties recently acquired Playersoft Mobile Enrollment. This mobile marketing tool helps team members bring the club registration experience to players right to the casino floor or offsite events like the Coachella Crossroads outdoor venue. Going mobile eliminates patrons standing in lines for a Club29 card, providing a unique level of service for all players.
    “We have been so fortunate to partner with Playersoft. Their focus on delivering a great product and customer service translates to the service we provide to our players. We are excited to work on their platform and can’t wait to see what else they build in the future.” Commented Robert Christopher VP of Marketing and Entertainment
    The two properties plan to leverage Playersoft RSVP Event Management application to automate and streamline player invites and their responses to casino events. With a simple tap on the mobile or desktop app staff can secure the players invite, plus their guest, for attendance. Making the check-in for all patrons quick, simple and easy. This vigorous system collects gaming data from all patrons who attend, plus expenses for reporting. What’s more, the system also automates continuity campaigns, for a fast-moving gift pick-up process by eliminating the need for players to check in at a kiosk.

    “We are proud to have the opportunity to work with Twenty-Nine Palms Band of Mission Indians tribe. They run an outstanding gaming operation and value their players tremendously. We’re excited to partner with them by providing two of our best applications to assist on their journey to player service excellence.” Commented Hunter Hunstock, CEO at Playersoft.

    About Playersoft
    Playersoft Technologies focuses on creating systems to streamline all aspects of the fast-moving casino industry. Playersoft Technologies was established with a mission to help casino operators improve the player’s gaming experience, increase player retention and profitability.

    About the Twenty-Nine Palms Band of Mission Indians –
    The Twenty-Nine Palms Band of Mission Indians trace their origins back to the Chemehuevi, a peaceful and nomadic tribe whose territory once covered parts of California, Utah, Arizona, and Southern Nevada. In 1867, a group of Chemehuevi settled at the Oasis of Mara in Twentynine Palms. The Twenty-nine Palms Band of Mission Indians are their descendants. Today, the Tribe’s lands consist of two Reservations, which are located near the town of Twentynine Palms and the City of Coachella. The Twenty-Nine Palms Band of Mission Indians will continue to focus on providing opportunities of growth and prosperity for the Tribe’s future generations. For more information about the Twenty-Nine Palms Band of Mission Indians, its culture, heritage, and traditions please go to https://www.29palmstribe.org

    Jatonia Ziegler
    Playersoft, Inc.
    jatonia.ziegler@playersoft.com
    Visit us on social media: LinkedIn

     

    Share. Facebook Twitter Pinterest LinkedIn Tumblr Email

    Related Posts

    Playing to Win: Why Operational Discipline Matters in Gaming

    March 13, 2026

    Just Jeannie

    March 13, 2026

    Gaming & Hospitality Industry

    December 12, 2025
    Leave A Reply Cancel Reply

    You must be logged in to post a comment.

    G&L VOICE

    Listen and/or watch industry influencers sharing insights in your car, office, home or while traveling. You’re going to love it!

    Sponsored by: Agilysys + ITRG
    David Ting CTO, Bespin Global

    Sponsored by: Agilysys + ITRG

    YouTube Video UExlVmFLSm9vTVFkZDZ5YlR5WFBDNjVnZC1KU1gtTE9sMC4wMTYxQzVBRDI1NEVDQUZE

    David Ting CTO, Bespin Global

    March 24, 2026 12:21 pm

    Agilysys + ITRG
    Adam Lopez, President CMIT Solutions

    Agilysys + ITRG

    YouTube Video UExlVmFLSm9vTVFkZDZ5YlR5WFBDNjVnZC1KU1gtTE9sMC4wNEU1MTI4NkZEMzVBN0JF

    Adam Lopez, President CMIT Solutions

    February 23, 2026 10:15 am

    Sponsored by: Agilysys + ITRG
    Mark Fancourt, Principal Consultant & Co Founder, TRAVHOTECH

    Sponsored by: Agilysys + ITRG

    YouTube Video UExlVmFLSm9vTVFkZDZ5YlR5WFBDNjVnZC1KU1gtTE9sMC5CQkEwRDA0MDkwNUM2MDY1

    Mark Fancourt, Principal Consultant & Co Founder, TRAVHOTECH

    January 22, 2026 3:22 pm

    Sponsored by Agilysys + ITRG
    Benjamin Bohman, Founder & CTO of Stratishield AI

    Sponsored by Agilysys + ITRG

    YouTube Video UExlVmFLSm9vTVFkZDZ5YlR5WFBDNjVnZC1KU1gtTE9sMC5GNjAwN0Y0QTFGOTVDMEMy

    Benjamin Bohman, Founder & CTO of Stratishield AI

    December 29, 2025 12:43 pm

    This episode of G&L Voice is sponsored by: Agilysys and Bepoz
    Fred Brown CTO, Virtual Procurement Services

    This episode of G&L Voice is sponsored by: Agilysys and Bepoz

    YouTube Video UExlVmFLSm9vTVFkZDZ5YlR5WFBDNjVnZC1KU1gtTE9sMC41NTZEOThBNThFOUVGQkVB

    Fred Brown CTO, Virtual Procurement Services

    November 18, 2025 3:54 pm

    View More

    Click here to subscribe to Apple podcast.

    Gaming & Leisure
    Connect with our CEO Jeannie Caruso
    Jeannie Caruso
    Connect with the G&L Community
    • Twitter
    • Facebook
    • LinkedIn
    Copyright © 2026 Gaming & Leisure. Site managed by PixelMongers LLC.

    Type above and press Enter to search. Press Esc to cancel.

    • Sign in
    • New account

    Forgot your password?

    Lost your password? Please enter your email address. You will receive mail with link to set new password.

    Back to login

    This website uses cookies to improve your experience. By continuing to browse this site you are agreeing to our use of cookies and our privacy policy. G&L Privacy Policy
    Privacy & Cookies Policy

    Privacy Overview

    This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
    Necessary
    Always Enabled
    Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
    Non-necessary
    Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
    SAVE & ACCEPT