CASINO GAMING IN A MULTICHANNEL WORLD
Interactions with customers used to be relatively simple for gaming companies in the “good old days.” They were largely single-channel interactions—customers walked in the door,…
Browsing: Gaming
BUSINESS PARTNERS READY TO ASSIST PROPERTIES
All G&L Business Partners are open at this time and available to serve the properties. Here are just a couple recent updates on how these…
INFO-TECH PROVIDES COVID-19 & RECESSION RESOURCE CENTER
Now that the World Health Organization has declared COVID-19 a pandemic, IT departments must develop a pandemic response plan. As you strive to sift through…
MODERN FACIAL RECOGNITION & ITS IMPACT ON GAMING OPERATIONS
In the 1960s, Woodrow Wilson Bledsoe developed a system to classify photos of faces by hand and then used something called a RAND tablet to…
NATIONAL GAMING RESULTS
2020 National Gaming Growth Forecast The drivers for the casino gaming industry are employment, income and to a lesser extent gas prices, we find these…
WILD WILD WIN
Wilds! People love wild symbols in slot machines, and for good reason. When they land on screen it means a WIN! In this article we…
THE NEXT DECADE OF DIGITAL TRANSFORMATION: FINDING THE BALANCE BETWEEN COMPANY, CUSTOMERS, & CULTURE
Over the past decade, the rise of hospitality tech companies like Airbnb and TripAdvisor have fundamentally rewritten the rules for traditional employers in the industry—many…
REVENUE MANAGEMENT FOR GOLF
Golf has been an industry that has regularly followed business trends and models from the travel industry, often a few years after the practice has…
ANTITRUST AND EMPLOYMENT: AVOIDING “NO-POACH” PITFALLS
In gaming and hospitality, your employees—general managers, dealers, security staff, foodservice staff, and cleaning crews—are critical to running the business and providing high-quality service to…
RESULTS FROM THE 19TH ANNUAL CASINO GAMING EXECUTIVE SATISFACTION SURVEY
The 19th Annual Casino Gaming Executive Satisfaction Survey was conducted by Bristol Associates, Inc. (www.bristolassoc.com) in partnership with Spectrum Gaming Group (www.spectrumgaming.com) in the fall…
STATISTICS: NATIONAL GAMING RESULTS
2019 National Gaming Growth Forecast The drivers for the casino gaming industry are employment, income and to a lesser extent gas prices, we find these…
SLOTS 202: INTEGRATED PROGRESSIVES
In “Slots 201: Jackpot!” we covered some of the high level differences between progressive links, and how most progressives are awarded in slot games. In…
2019 G&L GAMING AND HOSPITALITY INDUSTRY AWARDS
2019 has brought in another stunning group of nominations for the G&L Gaming & Hospitality Annual Industry Awards. The varieties of systems submitted were particularly…
THE POWER OF SPORTS
Ever since the Professional and Amateur Sports Protection Act (PASPA) of 1992 was overturned in May of 2018, the gaming industry has been focused on…
THE GROWTH OF ESPORTS IN ASIA
For those of us in the gaming industry, we have seen a steady growth in esports participation and viewership in recent years, and it’s worth…
GAMING INDUSTRY: PERFORMANCE REVIEW
With the third quarter of 2019 officially wrapped up, a number of the world’s largest gaming operators shed light on industry trends in both U.S.…
ICE Africa to pave way for continent’s trailblazing customer data boom, argues Parimatch Africa CEO
LONDON (September 9, 2019) ‘An unmissable opportunity for the entire industry to build a solid, sustainable foundation for the future of gaming,’ is how Lasha…
LEVERAGING ADVANCED ANALYTICS TO REDUCE & RECOVER YOUR IT SPEND
THE VISION Like many innovative companies, Virtual Procurement Services (VPS) can trace its inception to just three visionary ideas: identifying what economists refer to as…
CRYPTOCURRENCY IN GAMING: FACTS AND PREDICTIONS
Cryptocurrency has created quite a stir over the last three years. Since Bitcoin (BTC) hit $20,000 per coin in 2017, crypto has been on a…
SLOTS 201: JACKPOT!
Progressive jackpots are everywhere in slot games. Progressives offer a clear achievable potential for a big win, so it’s no surprise that players gravitate toward…
BEYOND THE ANALYTICS
The gaming and leisure industry continues to be extremely competitive with properties consolidating and new entities emerging or slated to join the foray in the…
CREATING A MEMORABLE GUEST EXPERIENCE STARTS WITH EMPOWERING EMPLOYEES
We all know that guests count on employees — not touchscreens — to deliver the incredible experiences that the gaming and hospitality industry was built…
GLOBAL TECHNOLOGIES: INTRODUCING WESTERN TECHNOLOGIES TO OVERSEAS MARKETS
Through the past twenty years, I’ve assisted a dozen or so leisure software companies in entering the Asian market. In most cases these firms were…
GAMING INDUSTRY: PERFORMANCE REVIEW
The gaming industry has experienced a number of mergers and acquisitions. Most recently, Eldorado Resorts, Inc. (ERI) and Caesars Entertainment Corporation (CZR) announced a merger…
ANTITRUST ANALYSIS OF CASINO MERGERS & ACQUISITIONS: WHAT EXECUTIVES AND IN-HOUSE COUNSEL NEED TO KNOW
The news has been relatively flush with announced or rumored casino mergers and acquisitions. While the industry is familiar with the gaming-related regulatory scrutiny that…