
CASINO GAMING IN A MULTICHANNEL WORLD
Interactions with customers used to be relatively simple for gaming companies in the “good old days.” They were largely single-channel interactions—customers walked in the door,…
Interactions with customers used to be relatively simple for gaming companies in the “good old days.” They were largely single-channel interactions—customers walked in the door,…
All G&L Business Partners are open at this time and available to serve the properties. Here are just a couple recent updates on how these…
Now that the World Health Organization has declared COVID-19 a pandemic, IT departments must develop a pandemic response plan. As you strive to sift through…
In the 1960s, Woodrow Wilson Bledsoe developed a system to classify photos of faces by hand and then used something called a RAND tablet to…
2020 National Gaming Growth Forecast The drivers for the casino gaming industry are employment, income and to a lesser extent gas prices, we find these…
Wilds! People love wild symbols in slot machines, and for good reason. When they land on screen it means a WIN! In this article we…
Over the past decade, the rise of hospitality tech companies like Airbnb and TripAdvisor have fundamentally rewritten the rules for traditional employers in the industry—many…
Golf has been an industry that has regularly followed business trends and models from the travel industry, often a few years after the practice has…
In gaming and hospitality, your employees—general managers, dealers, security staff, foodservice staff, and cleaning crews—are critical to running the business and providing high-quality service to…
The 19th Annual Casino Gaming Executive Satisfaction Survey was conducted by Bristol Associates, Inc. (www.bristolassoc.com) in partnership with Spectrum Gaming Group (www.spectrumgaming.com) in the fall…
2019 National Gaming Growth Forecast The drivers for the casino gaming industry are employment, income and to a lesser extent gas prices, we find these…
In “Slots 201: Jackpot!” we covered some of the high level differences between progressive links, and how most progressives are awarded in slot games. In…
2019 has brought in another stunning group of nominations for the G&L Gaming & Hospitality Annual Industry Awards. The varieties of systems submitted were particularly…
Ever since the Professional and Amateur Sports Protection Act (PASPA) of 1992 was overturned in May of 2018, the gaming industry has been focused on…
For those of us in the gaming industry, we have seen a steady growth in esports participation and viewership in recent years, and it’s worth…
With the third quarter of 2019 officially wrapped up, a number of the world’s largest gaming operators shed light on industry trends in both U.S.…
LONDON (September 9, 2019) ‘An unmissable opportunity for the entire industry to build a solid, sustainable foundation for the future of gaming,’ is how Lasha…
THE VISION Like many innovative companies, Virtual Procurement Services (VPS) can trace its inception to just three visionary ideas: identifying what economists refer to as…
Cryptocurrency has created quite a stir over the last three years. Since Bitcoin (BTC) hit $20,000 per coin in 2017, crypto has been on a…
Progressive jackpots are everywhere in slot games. Progressives offer a clear achievable potential for a big win, so it’s no surprise that players gravitate toward…
The gaming and leisure industry continues to be extremely competitive with properties consolidating and new entities emerging or slated to join the foray in the…
We all know that guests count on employees — not touchscreens — to deliver the incredible experiences that the gaming and hospitality industry was built…
Through the past twenty years, I’ve assisted a dozen or so leisure software companies in entering the Asian market. In most cases these firms were…
The gaming industry has experienced a number of mergers and acquisitions. Most recently, Eldorado Resorts, Inc. (ERI) and Caesars Entertainment Corporation (CZR) announced a merger…
The news has been relatively flush with announced or rumored casino mergers and acquisitions. While the industry is familiar with the gaming-related regulatory scrutiny that…