Virdee

Address 100% of guests: With mobile web, mobile app, and in-lobby kiosk options, Virdee Virtual Reception addresses every guest, every time. From pre-arrival communications to check-out, Virdee technology accompanies guests at every step. Virdee provides your guests with the self-service options they demand while solving front-desk staffing issues for you.

Eliminate check-in lines: Standing in line to check in is often the first experience guests have at a property. Virdee changes that. With pre-arrival check-in possible via mobile web and key pickup available at the in-lobby kiosk, guests can start their stay sooner. It requires only a fraction of the staff of a standard front desk setup. With Virdee’s Room Ready notifications, guests can check in and start enjoying their stay and pick up their room key at the kiosk (or mobile key in the app) once the room is ready. No need to go to the front desk.

Go deskless: Go fully staffless by eliminating the front desk. The Virdee mobile app provides not only check-in but also straight-to-room functionality by providing the mobile key right in the app. Of course, a kiosk can be added for self-service room key dispensing. When guests need help, Remote Assistance connects them directly with property staff who can even issue replacement keys remotely in the case of lockouts.

Increase security: Virdee provides security options to fit the needs of any property. From simplified options like two-factor authentication to facial and document scans, you and your guests can be assured of the utmost safety. Thanks to partners like CLEAR, Virdee ensures a fast and secure experience for both guests and properties.

Drive additional revenue: Provide upsell opportunities at every check-in. From room selection and upgrades to early check-in and late check-out, anything can be offered during the check-in process. It doesn’t stop at check-in. During the guest’s stay, they can order room service, book spa treatments, and order additional room cleaning all in the app.

Decrease staffing costs: As staffing issues continue to plague the industry, Virdee is here to help maximize the value your staff provides to your guests. Bring staff out from behind the front desk by automating the repetitive check-in tasks. Transform staff into guest-relationship managers and provide a more personal touch from the second guests step foot in your lobby.

Add features to your app: Already have an app? Virdee’s software platform provides the ability to integrate any of Virdee’s features directly into your existing app. Whether you need just mobile key technology or are looking to leverage our Remote Assistance technology, anything is possible.